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1. Contacts - Allow multiple addresses for a single contact record

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   418 comments  ·  For small businesses » Contacts & communication  ·  delete…  ·  Admin →
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   In development  ·  AdminKelly Munro (Community Manager, Xero) responded

   Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

   We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

   We appreciate your patience as we work through the complexities of adding this to ensure a robust and user-friendly solution. We'll provide further updates as we move forward with the development.

   Thank you again for your passionate feedback and for helping us prioritise the features that matter most to your businesses.

   Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

   We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

   We appreciate your patience as we work through the complexities… more

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   Anna Chiera commented  ·  29 August, 2024  ·  Edit…  ·  delete…

   Hi Kelly, do you have a roadmap of when this feature will be implemented? It's been going on too long now and I'm tired of waiting. It would be good to see the plan so we know it is actually coming and when!

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   Anna Chiera commented  ·  30 August, 2022  ·  Edit…  ·  delete…

   Hi Kelly, any update on this?

   Our current work around to deal with multiple delivery addresses is very time consuming especially now with the new Contact layout and tabs.

   Double checking all the right info has been entered for a contact is also a hassle now with all the different tabs.

   Can Xero please go back to the old 'Contact' layout on the one page and have the ability to add multiple delivery addresses before we have to jump ship.

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   Anna Chiera supported this idea  ·  30 June, 2022