Settings and activity
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339 votes
Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.
Rimon Saddek
supported this idea
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An error occurred while saving the comment An error occurred while saving the comment Rimon Saddek
commented
Xero team please enable this feature. From a software development perspective, this is a feature that would take minutes to implement. Can I please ask why you are ignoring your customers and not enabling this feature?
An error occurred while saving the comment Rimon Saddek
commented
I only just found out that it isn't possible to insert a pay now button on statements. Considering Xero is one of the most popular accounting software, I am both surprised and confused that it isn't possible yet. We have some customers that may have accrued over 20 invoices in one month and it would be much easier for them to pay all of them at once.
This is a very poor response. I'm sure many businesses like us don't use Xero for invoicing as we have a separate software for this that is integrated with Xero. We moved from Quickbooks because they didn't listen to their customers.
How much more improvement do the invoices in Xero need? Is that really more important than making it easier for your customers to collect money from their customers? I'm baffled by this logic and greatly disappointed.