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  1. Customer Statements - Add a Pay Now link

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    137 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, back again with some progress to share with you all here. Our product team have made good headway in this space over the past few months and we'll soon be at a stage where we'd like to invite users in for an early release!

    As a foundational step to enabling this feature, we're currently rolling out the ability for your customers to view statements online, so that they always have a real-time view of what's due and overdue. We're aiming to roll out a "Pay" button to statements later this year, so that your customers can then pay multiple outstanding invoices in one go.

    If you'd be interested in being a part of our early release, please fill out this form.✍️

    While we may not be able to invite everyone who signs up into the early release, I'll round back with more updates on this idea to…

    Rimon Saddek supported this idea  · 
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    Rimon Saddek commented  · 

    This is a very poor response. I'm sure many businesses like us don't use Xero for invoicing as we have a separate software for this that is integrated with Xero. We moved from Quickbooks because they didn't listen to their customers.

    How much more improvement do the invoices in Xero need? Is that really more important than making it easier for your customers to collect money from their customers? I'm baffled by this logic and greatly disappointed.

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    Rimon Saddek commented  · 

    Xero team please enable this feature. From a software development perspective, this is a feature that would take minutes to implement. Can I please ask why you are ignoring your customers and not enabling this feature?

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    Rimon Saddek commented  · 

    I only just found out that it isn't possible to insert a pay now button on statements. Considering Xero is one of the most popular accounting software, I am both surprised and confused that it isn't possible yet. We have some customers that may have accrued over 20 invoices in one month and it would be much easier for them to pay all of them at once.