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  1. Customer Statements - Add a Pay Now link

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    129 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.

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    Duane Brown commented  · 

    I completely agree with the other recent comments, it does not make sense for Xero to rather focus on what they believe their customers want rather that what their customers are telling them they actually want.
    Improving collections by reducing the friction for customers to pay and therefore improving cash flow is probably the top priority for every Xero user.

    Duane Brown supported this idea  · 
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    Duane Brown commented  · 

    We have customer accounts where a credit has been passed and therefore the outstanding balance is lower than the last invoice value.
    The majority of our customers pay against statement as they have credit accounts and so I believe this feature would remove some friction in the payment process and increase collections.