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  1. Customer Statements - Add a Pay Now link

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    123 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we wanted to return and give a little more information with the update of this idea's status.

    Our product team are currently looking into the development of adding the Pay now button to Customer statements which would enable your customers to pay for multiple invoices at once.

    Though it's early days at present we'll keep you updated of their progress, here.

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    Duane Brown commented  · 

    I completely agree with the other recent comments, it does not make sense for Xero to rather focus on what they believe their customers want rather that what their customers are telling them they actually want.
    Improving collections by reducing the friction for customers to pay and therefore improving cash flow is probably the top priority for every Xero user.

    Duane Brown supported this idea  · 
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    Duane Brown commented  · 

    We have customer accounts where a credit has been passed and therefore the outstanding balance is lower than the last invoice value.
    The majority of our customers pay against statement as they have credit accounts and so I believe this feature would remove some friction in the payment process and increase collections.