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← Share and support customer ideas for Xero

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  1. Customer statements - Ability to auto email Statements to customers

    1,090 votes

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    301 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.

    We'd like to invite you into this process to provide further input to our product teams discovery.

    If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!

    I'll be back to share more again as this progresses.

    Karen Chillmaid supported this idea  · 

  2. Contacts - Automatic Credit Hold/Stop

    81 votes

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    35 comments  ·  Contacts & files » Contact  ·  Admin →
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    submitted  ·  AdminHannah G (Admin, Xero) responded

    Hey community,

    As some of you are aware, you can edit a contact and set a credit limit, and optionally block new invoices when the credit limit is reached in new invoicing.

    Understand that a few of you are asking for a feature to put a stop on a contact so they can’t be sent invoices regardless of what their credit limit is, as well as others who'd like to see this implemented on the supplier side.

    We'd like to confirm that this is not something we have plans to develop at this time. We're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here 👀

    If there's any change we will let you know on the thread. Thanks

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    Karen Chillmaid commented  · 

    Agreed - "The ability to put a customer or supplier on hold/stop if there is a problem with the business relationship i.e. if the customer is late paying the bill or a supplier isn't providing an adequate service. The credit limit feature is not adequate enough, as that will only stop a customer should they go over their credit limit. This is business critical for us."