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  1. 333 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

    Ian Forsyth supported this idea  · 
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    Ian Forsyth commented  · 

    Ethan M,
    I have many clients who I have brought accross from MYOB to Xero and this is such a basic change that your saying you cant spare the resources is frankly laughable. This change could be done in less than an hour. Any programmer worth his/her salt would tell you that. Please effect this change asap - 10 years is long enough to wait - that's how long this query has really been going because it was moved from another forum, which you'd know. If you haven't been able to spare the resources in the past 10 years why should we believe the next 10 will be different!!

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    Ian Forsyth commented  · 

    If I could vote 1000 times I would. I have brought this up with my partner manager on numerous occasions but still nothing - it is a critical issue and and would seem such a simple fix so please vote even if this would be merely useful to you. 159 votes I believe is way short of how many find this critical.

  2. 140 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

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    Ian Forsyth commented  · 

    I have a client with well over 2000 items and the prices change regularly - particularly now since supply chains have been disrupted and fuel / transport costs etc. Having to go back and manually update the price is too time consuming so it remains undone which is not good as stock valuations are then incorrect.

    Ian Forsyth supported this idea  ·