User Role - Restrict access to individual bank accounts
To have the ability limit some users to access some bank accounts within Xero org.
Purpose: To limit some staff to not be able to see the information about the client’s bank balance.

Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we might not be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We'll come back and share on the outcomes of our research and any progress around development of roles in Xero.
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Nicholas Hills commented
This is holding back clients from switching to Xero. They want to limit some admin staff to accessing and reconciling only the credit cards and restrict access to the main bank account.
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Jade Sacker commented
Is this on the cards at all? We really need a practice manager, but I only want her to see one bank account, particularly to send invoices and allocate payments. Is this possible?
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Lou(AAS) Holmes commented
Need to limit user access to bank. User can see credit cards and reconcile but cant see current and deposit accounts.
also be good to limit nominal codes users see
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Anthony Landamore commented
I need a user to be able to see payments from customers (and preferably to suppliers) but not have access to the (seperate) account that deals with payroll. This is clearly a very popular wish.
The User roles permissions choices are extremely limiting. -
Johannie Kemp commented
User rights; is there a way a user can have access to banking and invoicing but NOT to settings
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David Stacey commented
It is astounding Xero has not implemented this as a standard feature. Xero's all-or-nothing approach to user access for bank accounts prevents business owners from utilising administrative staff to reconcile transactions unless they reveal every financial aspect of their business. What a crazy scenario! It is time Xero escalate this request to their development team for implementation.
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Kevin Deely commented
Still amazed that this has not received any attention from Xero to take action. Letting staff see sensitive company information must be best practice for Xero.
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Terence Peters commented
It is insane this isn't already available. I have staff who I want to process client payments so they need to be able to see the client facing incoming EFT account , however, I don't want them seeing expenses / outgoing wages / retained earnings.
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Annaliese Cox commented
This would be an amazing addition for my business. I have admin staff who I don't want to give access to all areas, but would be happy to give them access to hubdoc and our STRIPE feed so they can reconcile client payments only without looking at our other bank accounts
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Marina Shervey commented
This would be a great feature to have. Not all administration staff do not always need to see everything that, for one is none of their business and the other that mistakes cannot be made by allocated a payment to the incorrect bank account. Please figure this out.
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Susan McCraw commented
Being able to choose access just to one bank account and be able to drill down to just certain areas such as invoice approval would be very helpful.
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Rowena Horton commented
This would be so great.
I need to choose which bank account can be accessed but having accounts received and account paid to be an option as well would make everything SO much more manageable.
Currently having to retain these tasks as they cannot be delegated due to sensitive company information which cannot be hidden is very frustrating.
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Nathaniel Gordon commented
This is still a crucial aspect my company would love to see added. Restrict users to view particular bank accounts and only be able to reconcile the accessible bank accounts transactions.
If there is a transfer between bank accounts, then they can only reconcile the side that they can see. I am sure it could be more complicated than that, but that would be the fundamental starting point for us! -
Daria Salnikova commented
Any updates on this by any chance?
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Kirstie Leigh Voogt commented
It there any way that this can be escalated to the Xero Product Team so that they can find a way to implement a level of granular control over individual bank account access for users?
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Lisa von Sturmer commented
Been a Xero user since 2012/13. Have wanted to have roles for over 10 yrs so staff can do basic reports, or transactions, without having full access to all business bank account data (this is crazy). For over 10 yrs, Xero says "we'll look into it" but no real action or response. There are multiple product 'idea' requests here all about the same thing - we don't want ALL STAFF to access bank account details. Last time Xero said "we're only geared to sole proprietors" - not exactly an encouraging response since they brand themselves as the solutions for small business. Any updates on this Xero??
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Aaron Wharerau commented
This is ridiculous that this isn't a feature yet. A simple check box for allowing which bank account a certain user has access to would be great. Also would be great to be able to limit a user to reconcile AR and not AP within a certain bank account. Seems a no brainer for any small business that has someone else doing some admin work.
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Maria McAdam commented
I've always thought that Xero is beautiful software for a one man business but struggles to grow as a company grows and this issue is that in a nutshell.
On the other hand, when I get terribly frustrated with these Xero pain points I review other bookeeping software (ready to launch lol) and every time, Xero is the best of a bad bunch. All of them have "quirks", changing goalposts and workarounds (including some really struggling with multiple windows open, something Xero excels at).
Every change to any online software requires processes and procedures for businesses to be changed - and that's hard for businesses.
Anyway, I complained about the new invoicing on TrustPilot & that got some "spin" feedback from Xero, but at least they do pay attention.
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GS THOMPSON commented
I think the reality is that whoever is responsible at Xero for making this happen is not reading this thread. We are merely blowing our hot air into the ether.
Maybe it's time to move these comments onto a larger platform, such as X.com, Facebook, etc....
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Linda De Beer commented
Good day can Xero please advise if this is ever going to be a priority?