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301 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…
Hano Du Toit
supported this idea
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An error occurred while saving the comment An error occurred while saving the comment Hano Du Toit
commented
I have been following these comments the last few months and I cannot understand that Xero developers / management has not responded in anyway regarding this issue. I have raised this issue on numerous occasions during certification webinars but got no proper response, it is if they are talking / dancing around the issue. Honestly, I have started looking again a Sage Cloud as alternative for my clients and seriously considering moving all of them. I just feel Xero is still spending time on creating additional reports, while the needs of their Xero Advisors are not addressed.
An error occurred while saving the comment Hano Du Toit
commented
Come on Xero. You can see from all the replies that the access level of users need to get attention. Please spend some time on this, than rather upgrading report structures.
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350 votesHano Du Toit
supported this idea
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Is Xero staff / management even looking at this product ideas page?