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  1. Contacts - Allow multiple addresses for a single contact record

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    406 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    John Wyllie commented  · 

    I asked for this "Improvement" over 10 years ago in this thread (or a previous one). I don't believe anyone at Xero actually takes any notice of this forum. its just here so you can vent and think that something will get done. Xero is far too busy developing "New" features to entice new clients rather than supporting existing clients who they have already "Captured"

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    John Wyllie commented  · 

    Can we get an estimated date when this might be available, this is very frustrating for a significant number of users and has been on the to-do list forever.
    I have read the statement above that suggests it's being looked at, but it's still very non-specific as to when we might actually see something.

    John Wyllie supported this idea  · 
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    John Wyllie commented  · 

    is Xero ever going to fix this???
    seems like a fairly basic requirement and yet no comment from Xero on when a fix will be implemented. I asked for this over 5 years ago and was told it was being done then. so far silence! happy to take my money though.

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    John Wyllie commented  · 

    I've requested this several times over the last 6 years. I was told about 5 years ago it was about to be released. never happened.
    In my opinion its one of the biggest issues with Xero