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73 votes
An error occurred while saving the comment Roger King supported this idea ·
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1,293 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
Roger King supported this idea ·
More and more customers are using third party/cloud AP platforms for invoice handling. They want Invoices to go to the AP platform via a customer specific email address such as customer123@apsystem.cloud whilst statements should go to the customer contact, e.g. John.Smith@customer.com.