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1. Contacts - Allow multiple addresses for a single contact record

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   293 comments  ·  For small businesses » Contacts & communication  ·  delete…  ·  Admin →
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   working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

   As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

   We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

   One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this. Change to new invoicing is key to being able to enable us to build features like multiple address details. Between now and September our invoicing team are focused on prioritising the features from classic invoicing that need to be brought across to the new version. Multiple addresses is one of the key features they want to work towards but includes many steps. For example, we enabled it in the back end of contacts last year, but now need to be able to build it into our new invoicing solution. We will keep you updated here of any progression. 

   Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

   As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

   We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

   One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.… more

   Benjamin Patton supported this idea  ·  18 November, 2022
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   Benjamin Patton commented  ·  03 November, 2022  ·  Edit…  ·  delete…

   Hello Everyone ,

   As far as i can see nothing has been done for this to be actioned.
   Xero team please correct me if I am wrong.

   In my frustrations with this i have been following closely what changes have been made and in my opinion the only changes that have been made are for the Accounting / Tax side of the software.

   As many of you will probably agree we moved from a competitor (that did allow multiple delivery addresses) on the advise of our Accountants ...

   Therefor all i can suggest is what i am doing and putting pressure back on my Accountants to send requests to Xero to get this changed or at least a seriously high priority on this matter.

   Ben

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   Benjamin Patton commented  ·  23 August, 2022  ·  Edit…  ·  delete…

   Kelly any updates ??
   MYOB has ability to do Multiple Delivery addresses
   Quickbooks has the ability to do Multiple Delivery addresses

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   Benjamin Patton commented  ·  16 August, 2022  ·  Edit…  ·  delete…

   Hi Kelly , i have looked back through the threads on this subject and it seams this issue has been raised since 2020 , is it ever going to happen?

   BTW todays upgrade has screwed with all our internal workarounds that we have used to get around the lack of Multiple deliver addresses .... we like Xero but if you cant do this simple change in 2 years i think its time for us to bite the bullet and go back to softwear that can....

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