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  1. Contacts - Allow multiple addresses for a single contact record

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    418 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Benjamin Patton supported this idea  · 
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    Benjamin Patton commented  · 

    Hello Everyone ,

    As far as i can see nothing has been done for this to be actioned.
    Xero team please correct me if I am wrong.

    In my frustrations with this i have been following closely what changes have been made and in my opinion the only changes that have been made are for the Accounting / Tax side of the software.

    As many of you will probably agree we moved from a competitor (that did allow multiple delivery addresses) on the advise of our Accountants ...

    Therefor all i can suggest is what i am doing and putting pressure back on my Accountants to send requests to Xero to get this changed or at least a seriously high priority on this matter.

    Ben

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    Benjamin Patton commented  · 

    Kelly any updates ??
    MYOB has ability to do Multiple Delivery addresses
    Quickbooks has the ability to do Multiple Delivery addresses

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    Benjamin Patton commented  · 

    Hi Kelly , i have looked back through the threads on this subject and it seams this issue has been raised since 2020 , is it ever going to happen?

    BTW todays upgrade has screwed with all our internal workarounds that we have used to get around the lack of Multiple deliver addresses .... we like Xero but if you cant do this simple change in 2 years i think its time for us to bite the bullet and go back to softwear that can....