Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we won’t be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We will be back to share on the outcomes of our research and any progress around development of roles in Xero.
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…
We have an issue with one of our clients now due to a product update - our client has an employee dealing purely with CIS, and until very recently was able to verify new subcontractors and create purchase invoices with an 'invoice only' user setting. Perfect - that was all she needed!! HOWEVER, a recent update has now removed the ability for users with this setting to verify subcontractor!!! As others have said, the software really needs lots of options and flexibility regarding user access/restrictions and I am puzzled as to why such a basic and obvious requirement has not yet been implemented. Please prioritise, and as a minimum stop making changes that make things more difficult!!
Kevin Penn
supported this idea
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We have an issue with one of our clients now due to a product update - our client has an employee dealing purely with CIS, and until very recently was able to verify new subcontractors and create purchase invoices with an 'invoice only' user setting. Perfect - that was all she needed!! HOWEVER, a recent update has now removed the ability for users with this setting to verify subcontractor!!! As others have said, the software really needs lots of options and flexibility regarding user access/restrictions and I am puzzled as to why such a basic and obvious requirement has not yet been implemented. Please prioritise, and as a minimum stop making changes that make things more difficult!!