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  1. 183 votes

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    Dan Gerard commented  · 

    We are having a similar problem with the email template, and associated legal name and trading name. In fact, it's confusing customers to the extent that some don't recognise the organisation and they are not paying. We MUST be able to turn on/off the legal name. In my instance, I want to turn the legal name off (not show it).

    I was told by a Xero specialist - you could manually turn off the legal name every time before you send an invoice. Or email every invoice to myself and send them direct to aoivd the confusing email template. What silly suggestions!! I don't pay Xero so that I can do my own workarounds for Xeros new invoicing problems.

    I am a sole trader, with two brands in Xero. It has always worked to use one email template and customised invoice for one brand, and then same for the other brand. However, now Xero has made a change, whereby the Legal name goes to both brands. This is NOT satisfactory. I should have a choice of "trading names", and be able to select which trading name I use for the brand I am emailing from. Please fix this Xero tech people!

    Dan Gerard supported this idea  · 
  2. 225 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

    Dan Gerard supported this idea  · 
  3. 400 votes

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    Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero. 

    Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience. 

    As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings. 

    Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…

    Dan Gerard supported this idea  · 
  4. 483 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Dan Gerard supported this idea  · 
  5. 287 votes

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    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

    Dan Gerard supported this idea  · 
  6. 719 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Dan Gerard supported this idea  ·