Settings and activity
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2 votes
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Kellie Attwood
supported this idea
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10 votes
Thanks for your detailed feedback, everyone. We do find that customers have differing expectations of how clicking a link should behave.
With the current behaviour, opening the contact in a separate tab means that users don't lose any information they may have entered in the invoice.
We don't have any plans for changing this in the near term but it'll be good for us to continue to get a sense of the interest around this from our community here. If there are any changes that may impact this we'll share an update with you all here.
An error occurred while saving the comment Kellie Attwood
commented
I absolutely hate the new invoicing system, this is one of the reasons, if they are going to change something that is perfectly fine the least they could do is make it easier not harder
I totally agree, SMS invoices should not be limited to online payment connection, we find it very handy and are very disappointed that we can't use it now that we have stopped our Stripe payments.