Settings and activity
3 results found
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717 votes
Hi everyone, some time on since my last update I wanted to give you more of an idea of the work we have going on to help reduce the number of steps and actions in new invoicing. Along with the changes mentioned in my last update, we've since released a change to the view of an invoice to shift details back into their own columns (similar to classic), while a small change we know it's improved visibility for some of our customers.
We also have other work in development atm that’ll further help here like a new line item grid when editing your invoice - wrapped up in this we’ll be introducing changes you’ve been asking for like the ability to create a new tracking option or account code without having to navigate away from the invoice, we’re increasing the number of items that you can view from the drop…
An error occurred while saving the comment An error occurred while saving the comment 
Mark Larrington
commented
Xero I really despair New Invoicing is truly awful in my opinion. It has lost most of the functionality, layout and usability.
Six month after reporting a serious bug in it you still havent fixed it!
That bug will catch many people out who copy from Purchase Order to Invoice and like me potentially cost them thousands of ££££s.An error occurred while saving the comment Mark Larrington
commented
OMG! After several months of not using New Invoicing I have tried it again.
Well what can I say. It is just as dreadful as before. To many clicks, functionality doesn't work, layout awful.
Biggest issue is when copying from a Purchase Order to an Invoice it populates with the suppliers details and buy price NOT the sales price as per Classic Invoicing! I reported this as a bug to Xero support many months back and was told it was going to be fixed as priority! Well it hasn't along with the raft of other functionality issues.
Really what are you doing Xero except trying to loose your customers?
An error occurred while saving the comment Mark Larrington
commented
Hey Kelly
If they are listening rather than giving us the runaround just duplicate the functionality and make your salary payers happy. Feels like Xero is on a mission just to wind us up.
An error occurred while saving the comment Mark Larrington
commented
Is everyone aware of the many other Discussions about how useless, cumbersome and awkward New Invoicing is?
Go vote and comment on those too.An error occurred while saving the comment Mark Larrington
commented
Well Xero you are certainly living up to your UK TV advert and running a marathon in quicksand! I for one feel totally insulted by ignoring of the simple message that users are telling you to simply IMPLEMENT ALL THE CLASSIC INVOICING FEATURES to keep you client base happy.
Mark Larrington
supported this idea
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An error occurred while saving the comment Mark Larrington
commented
New invoicing is awful. 👎
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294 votes
An error occurred while saving the comment Mark Larrington
commented
Its an utterly useless feature for us.
IMO, Xero are not wanting to deal with larger office based businesses going forwards but focus on small peripatetic businesses like gardeners, plumbers and electricians that wander from job to job and house to house and rely on flakey 4G service on the mobile app. They create an invoice on the fly at a customers house so Autosave on the mobile app means they dont forget to save it.
Anyway please scrap it.
Mark Larrington
supported this idea
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42 votes
An error occurred while saving the comment Mark Larrington
commented
Yes definitely urgent along with email reminders for Draft recurring invoices and draft recurring Bills waiting to be authorised.
Kelly
How about you FIX the BUGS before telling us what's coming?
I reported a serious bug to Xero Support in January 24 - ITS STILL NOT FIXED!!!!
Bug - When copying a Purchase Order to a NEW INVOICE it copies the items Purchase price rather than the Sales Price of the item. (Old invoicing works correctly)
The first time I encountered this bug, a customer had to call and tell me I had invoiced them several thousands of ££££ to little!!!
So now I have many more clicks and Invoice anxiety ensuring Im using the correct sales price rather than trusting Xero to put the correct info in.
Come on Xero... FIX THE BUGS!