Settings and activity
3 results found
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855 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
An error occurred while saving the comment An error occurred while saving the comment 
Mark Larrington
commented
Xero I really despair New Invoicing is truly awful in my opinion. It has lost most of the functionality, layout and usability.
Six month after reporting a serious bug in it you still havent fixed it!
That bug will catch many people out who copy from Purchase Order to Invoice and like me potentially cost them thousands of ££££s.An error occurred while saving the comment Mark Larrington
commented
OMG! After several months of not using New Invoicing I have tried it again.
Well what can I say. It is just as dreadful as before. To many clicks, functionality doesn't work, layout awful.
Biggest issue is when copying from a Purchase Order to an Invoice it populates with the suppliers details and buy price NOT the sales price as per Classic Invoicing! I reported this as a bug to Xero support many months back and was told it was going to be fixed as priority! Well it hasn't along with the raft of other functionality issues.
Really what are you doing Xero except trying to loose your customers?
An error occurred while saving the comment Mark Larrington
commented
Hey Kelly
If they are listening rather than giving us the runaround just duplicate the functionality and make your salary payers happy. Feels like Xero is on a mission just to wind us up.
An error occurred while saving the comment Mark Larrington
commented
Is everyone aware of the many other Discussions about how useless, cumbersome and awkward New Invoicing is?
Go vote and comment on those too.An error occurred while saving the comment Mark Larrington
commented
Well Xero you are certainly living up to your UK TV advert and running a marathon in quicksand! I for one feel totally insulted by ignoring of the simple message that users are telling you to simply IMPLEMENT ALL THE CLASSIC INVOICING FEATURES to keep you client base happy.
Mark Larrington
supported this idea
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An error occurred while saving the comment Mark Larrington
commented
New invoicing is awful. 👎
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384 votes
An error occurred while saving the comment Mark Larrington
commented
Its an utterly useless feature for us.
IMO, Xero are not wanting to deal with larger office based businesses going forwards but focus on small peripatetic businesses like gardeners, plumbers and electricians that wander from job to job and house to house and rely on flakey 4G service on the mobile app. They create an invoice on the fly at a customers house so Autosave on the mobile app means they dont forget to save it.
Anyway please scrap it.
Mark Larrington
supported this idea
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56 votes
An error occurred while saving the comment Mark Larrington
commented
Yes definitely urgent along with email reminders for Draft recurring invoices and draft recurring Bills waiting to be authorised.
Kelly
How about you FIX the BUGS before telling us what's coming?
I reported a serious bug to Xero Support in January 24 - ITS STILL NOT FIXED!!!!
Bug - When copying a Purchase Order to a NEW INVOICE it copies the items Purchase price rather than the Sales Price of the item. (Old invoicing works correctly)
The first time I encountered this bug, a customer had to call and tell me I had invoiced them several thousands of ££££ to little!!!
So now I have many more clicks and Invoice anxiety ensuring Im using the correct sales price rather than trusting Xero to put the correct info in.
Come on Xero... FIX THE BUGS!