Settings and activity
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1,432 votes
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
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Heartily agree with all the comments about the appalling lack of action and response from Xero on this issue. Changed to Xero this year believing we were moving to an innovative company with great customer service. Saw this wasn't avail but was referred to this site about the time Kelly made her last update and mistakenly thought it was all in hand and would be dealt with soon.
Unfortunately I can now see that's not the case, and would definitely not recommend Xero to anyone, the customer service is worse than the company we came from and that's saying a lot!!!
It's such a drama to do basic tasks that are readily avail in other systems and constantly feel unprofessional in having to do things in ad hoc ways just to get what we need from the system.
If anyone discovers a good alternative please let us all know!!!