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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Lois Kempnich commented  · 

    Xero does many things very well, it is disappointing to see how poorly this area has been addressed.
    Internal controls and restricting access to invoice creaters is critical.
    There is no point in having invoices Approved when the creater can then edit, void, and also apply payments against these invoices.
    From an audit perspective the internal controls and segregation of duties concepts in this area are extrenely poor, and require urgent changes to be implemented by Xero.

    Lois Kempnich supported this idea  ·