Settings and activity
2 results found
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51 votes
Hi everyone, we appreciate the continued contributions here and while this is something our team may look at further in the future we want to be upfront that it's not currently on the roadmap.
We'll be keeping a close track on the interest this further build here and be sure to share further updates if it is revisited.
Thank you for sharing and engaging with us on this here in Product Ideas.
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Karreen Mathers
supported this idea
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An error occurred while saving the comment Karreen Mathers
commented
This email issue needs to be sorted out asap as has just cost me penalties and interest on behalf of a client due to gmail blocking the xero email. Is very poor that nearly a year after this issue was reported it still has not been resolved. Will not be emailing tax notices in the future via xero as have no faith that the emails are going to be deliverd.
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40 votes
Hi everyone, sorry we've not engaged here sooner. We want to share an update to provide some detail here.
Currently, if no payment is made on the first provisional date, then the amount owing moves to the second provisional date. The payment schedule is optimised to show payments in the future and will not reflect missed payments - There are no plans to make a change to how the payment schedule works.
On this basis, if you feel the schedule is incorrect we highly encourage you connect with our Xero Support team via Xero Central so we can take a closer look to investigate based on your specific case. Thanks
Karreen Mathers
shared this idea
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Basically I no longer send any tax letters via xero tax as I do not trust the system as had the same problem where a tax letter did not send to a gmail email. This has created more work for me but at least I know a tax letter has been send and read by a client via outlook.