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  1. 30 votes

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    Our team is looking into this idea, however, they don't have any dates planned on when they’ll develop a notification to let you know whether a tax letter has failed to send. We understand that this feature is important so that you can be certain your clients have received their tax payment reminder letters.

    We are monitoring your feedback and votes here, so please keep adding them in this thread. For the time being, I’ll move this idea into ‘Under review’ status, and if there's any movement, we'll make sure to come back and update you here.

    Karreen Mathers supported this idea  · 
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    Karreen Mathers commented  · 

    This email issue needs to be sorted out asap as has just cost me penalties and interest on behalf of a client due to gmail blocking the xero email. Is very poor that nearly a year after this issue was reported it still has not been resolved. Will not be emailing tax notices in the future via xero as have no faith that the emails are going to be deliverd.

  2. 2 votes

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    Karreen Mathers shared this idea  · 
  3. 3 votes

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    Hi Shelley, is this something you've approached our Support team about ? It'd be good to have them dive deeper into this if not already to confirm behaviours. 

    If you have transactions entered in your org for the dates the report is being run this should be reflected in your report results. 

    Karreen Mathers supported this idea  · 
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    Karreen Mathers commented  · 

    Either fixed the settings or provide a button/link that returns you back to where you were in the report. This happening in all reports now ie also profit and loss, accounts transactions etc. If very frustrating and time consuming