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  1. 161 votes

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    Hi everyone, we're grateful for your feedback on improving Find and Recode, and recognise how sorting by description could enhance your ability to review and recode transactions.

    While not a direct solution, you could filter by Contact and then in the browser Ctrl + F to search highlight keywords in descriptions and find the right transactions. We know it's not perfect, but might help narrow things down.

    To be transparent and provide some clarity here, there are no planned changes to change the functionality within Find & recode right now. We will share if our position around this changes and there are any updates for you all here.

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    Cameron McPherson commented  · 

    Surely this is as simple as ticking a box to allow one more field in the list that's already included! Would save a lot of time given the bank rec feature often adds into to the description field.

    Cameron McPherson supported this idea  · 
  2. 552 votes

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    Hi community, thanks for your responses to our update and the continued interest this idea receives. We're keeping a watchful eye on the support this idea gathers.

    As mentioned in my last update our immediate focus for now is delivering more automation and intelligent tools to help you reconcile faster.

    However, we understand and appreciate the pain points shared through this idea and will move the status of this to Accepted as our product team look into more details around this and how we might plan this into the roadmap.

    I'll keep you updated of any developments in this space.

    Cameron McPherson supported this idea  · 
  3. 98 votes

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    Hi 👋 everyone, we appreciate all the feedback. We understand if you're in and out of many different client orgs each day why you'd like to be able to increase this drop down.

    We're keeping a close eye on the interest for this here and will share if there are any plans made.

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    Cameron McPherson commented  · 

    Agreed. Having a 'view more' or 'view X more' button at the bottom of the drop-down would be hugely helpful. The 'add new organisation' button implies the list is complete when it isn't.

    Even if it's restricted to the current list size, let users change the default order. I'd prefer to see my top 6 companies rather than the Demo Company.

    Cameron McPherson supported this idea  · 
  4. 114 votes

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    Hi everyone, thanks for the engagement in this idea overtime. Being transparent, we don't have any plans for enabling the ability to work across multiple organisations at a time.

    Allowing multiple organisations to be open in one browser session creates risk of entering data for one organisation in another that'd create a permanent audit trail in the wrong place.

    However, as shared by some here there are workarounds;

    • You can use separate web browsers or incognito windows for each organisation, or
    • Create multiple profiles within a browser like Chrome.

    Both these options provide safer process for accessing different organisations at once.

    If we make any plans to revisit this in the future we'll update this idea to share with you all here.

    Cameron McPherson supported this idea  · 
  5. 300 votes

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    Hi everyone, we appreciate all the feedback you've shared.

    We'd like to share some changes that have been made since our last update;

    • The Demo Company now appears as its own item, separate from the Recent organisations list.
    • Separately your recent organisations section can be collapsed, which we understand is helpful for users when sharing their screen.
    • There's also now a banner that clearly identifies when you’re in the Demo Company, to help avoid scenarios of entering real organisation data in the wrong place.

    We recognise there’s continued interest in being able to hide this option completely. While our product team is aware of this appetite and will continue to consider it in future planning, we want to be transparent here that there are no plans to develop a hide or remove setting in the near term.

    We hope these changes make the experience clearer and help reduce accidental access.

    …

    Cameron McPherson supported this idea  ·