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  1. Xero Support - Support chat feature

    37 votes

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    14 comments  ·  For small businesses » Subscription & support  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

    Elizabeth Nuss supported this idea  · 

  2. Subscription - Annual Xero Subscription option

    27 votes

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    submitted  ·  7 comments  ·  For small businesses » Subscription & support  ·  Admin →
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    Elizabeth Nuss shared this idea  ·