Settings and activity
6 results found
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42 votes
An error occurred while saving the comment 
Michelle Kneen
supported this idea
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An error occurred while saving the comment Michelle Kneen
commented
Have also just been informed that as of the 01.01.2025 invoices from EU companies (which one of our companies is) need to be sent in a Structured format (The data can be automatically read from the document into computer systems) as per EN16931. Really need to get an option for this!
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86 votes
An error occurred while saving the comment Michelle Kneen
commented
This is vital to us as a Multi-Opex and Multi-Currency company. Had we known that this is an issue then maybe we would not have moved to Xero!!
Michelle Kneen
supported this idea
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187 votes
Hi all, appreciate the interest and rationale for wanting to be able to combine and hide line items on an invoice for sending to your clients, while having your usual detail tracked on the invoice in Xero.
While this may be a function we look to explore in the long-term we want to be upfront that this is not something we’ll be developing in the near term. Our team is focussed on other key priorities right now such as improvements to invoice branding and getting paid.
If you want to hide all line item details, you can create a custom invoice theme where you can decide which data fields appear on the PDF invoice. For example to print only the Subtotal and no line items.
However we’re aware that in other cases you want to be able to show some line items and not others. We’ll leave this idea open…
An error occurred while saving the comment Michelle Kneen
commented
Same for us, we have invoices that needs to be split by nominal but we don't want the customer to have visibility of this split and need the invoice to "Print" with just one line.
Michelle Kneen
supported this idea
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665 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
An error occurred while saving the comment Michelle Kneen
commented
We have a company in Dubai and it is illegal to raise a credit note for a Bad debt, So we would need an alternative way of doing this.
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598 votes
Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.Michelle Kneen
supported this idea
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195 votesMichelle Kneen
supported this idea
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Have also just been informed that as of the 01.01.2025 invoices from EU companies (which one of our companies is) need to be sent in a Structured format (The data can be automatically read from the document into computer systems) as per EN16931. Really need to get an option for this!