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  1. Contacts - Allow multiple addresses for a single contact record

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    504 comments  ·  Contacts & files » Contact  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

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    Greg Rostron commented  · 

    I’ve given up expecting Xero to ever implement this critical feature. Their reporting suite is woefully inadequate.
    Deeply regret ever moving away from MYOB. Naively believed their advertising hype.

    Greg Rostron supported this idea  · 
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    Greg Rostron commented  · 

    I see the flashy ads and advertising at sporting events and think if Xero only spent more money on basic product features they would get so many more customers just by 'word of mouth'. Currently I advise any business contacts I have to avoid Xero like the plague. :-(

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    Greg Rostron commented  · 

    Reading Michelle Flynn's comments below fills me with anger. OMG. Such a simple yet essential feature is not being implement and clients are simply ignored.
    We are going back to MYOB come 1 July 2023. I've had enough!

    And Kelly Monroe - Xero Community Manager - how about giving us an implementation date?

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    Greg Rostron commented  · 

    We deal with several large companies. Invoices will go out to the same company BUT with contact1+address1, contact2+address1 and contact2/address2, etc.
    It is unclear to me if the brief description of the 'idea' will achieve what we need.
    The irony is MYOB allowed us to do that but we believed all the marketing hype about Xero and changed. We deeply regret that change and either Xero invests in improving the product to service the businesses you advertise to or we will be switching back.

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    Greg Rostron commented  · 

    Just spent ages trying to figure out why I can't have multiple customer names/addresses for the same business. Now I find out this isn't supported!!
    Sorry but this is a pathetic oversight. I'm now regretting migrating to Xero from MYOB.
    This is a MUST HAVE FEATURE!