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  1. 27 votes

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    Katie Stubbs supported this idea  · 
  2. 220 votes

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    Thanks for everyone's feedback and the strong support for a report that shows average days to pay by customer. We know this visibility is important for businesses wanting to identify habitual late payers and make better credit and cash flow decisions.

    Right now, we've begun work to develop reports that improve visibility of payment performance. Our immediate focus on the supplier side and a new Supplier days to pay detail report that'll show historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for customer payment performance, which will solve the needs in this idea.

    I'll be back to update you all here as work for customer reports gets underway. 🙂

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    Katie Stubbs commented  · 

    If you're already focused on the above type of report then it needs to have the current overdue sales invoices on it as well.

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    Katie Stubbs commented  · 

    Even if it's just a column on the sales on the sales invoices page - "days overdue" is useless. "average time to pay" column on the sales invoice page? and "days from invoice date" would be much more useful.

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    Katie Stubbs commented  · 

    DEFINITELY NEED THIS

    Katie Stubbs supported this idea  · 
  3. 356 votes

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    Hi everyone, we appreciate the continued trend in support through this idea, and feedback to my last update. We recognise how valuable it is to have clear visibility of your customer payment performance, so you can quickly review payment dates and days late across customers without needing to check each contact individually.

    We want to share that we’re currently working on reports to give businesses better visibility of payment performance, with our initial focus on the supplier side through a new 'Supplier days to pay detail' report showing historical payment behaviour across suppliers.

    Once that’s rolled out, we’ll begin work on additional reports for the Sales side with customer payment performance.

    I’ll return to share as work on customer reporting is picked up and progresses. Thanks

    Katie Stubbs supported this idea  ·