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  1. 339 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

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    Helen Jackson commented  · 

    I agree, we have new look reports forced upon us which are not as useful or quick as the old reports. There's nothing wrong with the old reports anyway. Instead I continue to work Xero that administration staff could be doing.

    Helen Jackson supported this idea  · 
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    Helen Jackson commented  · 

    We want the credit cards (treated as bank accounts with a bank feed) to be reconciled by someone with restricted access ie not allowed to see other bank accounts, journals, select reports etc. Unfortunately a standard user can see everything