Settings and activity
45 results found
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36 votes
Bee Hesketh
supported this idea
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4 votesBee Hesketh
supported this idea
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11 votes
An error occurred while saving the comment An error occurred while saving the comment Bee Hesketh
commented
Almost 2 years and we are still waiting for you to fix major issues with the GoCardless integration....?
An error occurred while saving the comment Bee Hesketh
commented
I've had two phone calls with Xero now about this issue. Both agents have acknowledged that there are issues with the setup, and after trying to find workarounds can see that we are unable to use GoCardless effectively via Xero (due to Xero).
However, they have also told me that it isn't on the Product Team's agenda. So sounds like it is not going to be resolved.
I would not recommend Xero for any businesses out there who offer subscription services. I will certainly be looking elsewhere.
An error occurred while saving the comment Bee Hesketh
commented
This would be so useful! We want to setup GoCardless automated payments, but we can't for this exact reason. And there is no way to turn off invoice reminders for repeating invoice templates, so we can't simply change the due dates to the same day for direct debit customers.
Really frustrating because taking payments automatically would save so much time.
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658 votes
Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.
However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.
As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.
An error occurred while saving the comment Bee Hesketh
commented
This would be so useful for us so that we can quickly and easily see which customers are in contract and which we need to look at renewing contracts for. It would save us so much time.
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90 votes
Might have to have a look at Sage then. This is really frustrating and wastes so much of our time. Xero shouldn't advertise this integration, it is barely functional.