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  1. 34 votes

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    Donna Henry supported this idea  · 
  2. 858 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

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    Donna Henry commented  · 

    Being able to add sales refunds to a bank payments list.

    Is there a way in which sales refunds (for example, a customer overpays an invoice and therefore a refund is required for that customer) can be recorded but also added to the payments list so that when a payment batch is made it can be picked up as part of the batch payment?

    Donna Henry supported this idea  · 
  3. 202 votes

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    Donna Henry commented  · 

    A second reference unique to the company for both sales invoices and billing would be very beneficial to us and will make life so much easier when searching for something which has been saved with a unique reference in our filing system (such as a purchase ledger number or PO number), or which sales invoice relates to a specific travel agent for the customer booking.

    Donna Henry supported this idea  ·