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Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…An error occurred while saving the comment An error occurred while saving the comment Gemma Papp commentedPerhaps we should create a petition for this and send it directly to Xero because its such a fundamental part of any IT system, especially when handling sensitive business data. Surely they must understand that it will retain customers and attract more if they get this permissions issue sorted! Changing the user interface to make it look nicer isn't going to cut it!!
An error occurred while saving the comment Gemma Papp commentedOMG just seen this was originally posted in 2014!
Gemma Papp supported this idea ·An error occurred while saving the comment Gemma Papp commentedI contacted support to see if this was something they could help me with because I want to lock down some features for security reasons but they referred me to this thread!! 4 pages of people complaining about the same thing! Not good!
This is a high security issue and needs developing asap to create user roles similar to bank authorisations!
This is great news. I think even just a tick box option in the first instance to hide/unhide bank accounts from a specific user regardless of their other permissions (including reconcile, account transactions, & Statement lines) would be a massive step forward. Perhaps further research could be undertaken to drill down further once you implement the main issue.