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  1. 353 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Ali Rezazadeh commented  · 

    Xero seriously?

    Referring everyone to this link to seek an answer?

    No offence but please don't waste your time reading all the comments as everyone's comment is a complaint same as yours probably.

    Xero apparently has no customisation built into their software:

    "It's currently not possible to customise the user role to restrict specific access""

    I hope that saves you a bit of time.