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  1. 174 votes

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    Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.

    We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.

    While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.

    Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.

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    Kate Taylor commented  · 

    This tells me Xero is not interrsted in small businesses. Unless you're a large business with internal admin dedicated to quotes only and have internal bookkeepers... dont use Xero. And anyone working for more than one business with their own personal email address login for all businesses they assist-good luck! You'll get a bunch of emails sent to your personal email that aren't for you. This goes for the 'send me a copy' checkbox in invoices too. Highly inefficient.

    Kate Taylor supported this idea  · 
  2. 27 votes

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    Kate Taylor supported this idea  · 
  3. 117 votes

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    Kate Taylor supported this idea  · 
  4. 40 votes

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    Kate Taylor commented  · 

    Agreed. I should be able to set the 'send me a copy' email address the same way I can choose the 'reply to' email address for each organisation I'm logged into.
    I send invoices etc for a number of organisations. I don't want a copy of their invoices etc sent to my personal email address-nor do the owners of those businesses.
    Xero has previously offered a work around of manually typing in the relevant email address into the cc or bcc field each time I send an invoice or receipt or adding the email address into thousands of existing contacts within each organisation - neither options are a viable solution.

    Kate Taylor supported this idea  · 
  5. 5 votes

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    An error occurred while saving the comment
    Kate Taylor commented  · 

    Agreed. I should be able to set the 'send me a copy' email address the same way I can choose the 'reply to' email address for each organisation I'm logged into.
    I send invoices etc for a number of organisations. I don't want a copy of their invoices etc sent to my personal email address-nor do the owners of those businesses.
    Xero has previously offered a work around of manually typing in the relevant email address into the cc or bcc field each time I send an invoice or receipt or adding the email address into thousands of existing contacts within each organisation - neither options are a viable solution.

    Kate Taylor supported this idea  · 
  6. 240 votes

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    Kate Taylor supported this idea  ·