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17 votesLaura Coles supported this idea ·
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66 votesLaura Coles supported this idea ·
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69 votesLaura Coles supported this idea ·
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7 votesLaura Coles supported this idea ·
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I sent this feedback into Xero this week too and received a generic, "we hear you and are always looking for ways to improve" style response with a link to this Product Ideas database.
While I have little faith that they will make this change based on our feedback, I very heartily give support to Sam's idea not to rip off your customers. If I have an invoice that says I've paid for a subscription "from x to y" dates, then I should have access to that level of service until my next payment, no matter when in the month I downgrade.