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  1. 8 votes

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    Thanks for sharing your idea with us, Matt. 

    We've reviewed your idea, and it's now live on the Community page where others can vote on it and share their thoughts.

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    Matt Butler commented  · 

    One of the biggest issues is also that it is ON by default and seems to randomly turn itself back on for individual suppliers, even after previously being turned off. It needs a global OFF setting.

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    Matt Butler commented  · 

    I'm following up after yet again having to spend significant amounts of my time downloading invoices and then deleting them from both Hubdoc and Xero before manually uploading again.

    Hubdoc AutoSync is simply not fit for purpose. It publishes invoices with completely incorrect information. I cannot understand why this terrible feature still does not have an OFF button.

    Please escalate this internally. I'm close to leaving Xero over this.

    Matt Butler shared this idea  · 
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    Matt Butler commented  · 

    Allow organisations to disable autosync in Hubdoc for every supplier (existing & new) as an account level setting

  2. 58 votes

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    Matt Butler supported this idea  · 
  3. 4 votes

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    Hi everyone, thanks for sharing this suggestion. We understand you’re looking for a way to view original bank statement details directly within the Account Transactions report to make auditing and reconciliation easier.

    Having bank particulars visible alongside ledger data could help you quickly verify entries without needing to switch between reports or screens.

    We’ll continue to collect feedback and interest from the community.


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    Matt Butler commented  · 

    I'm surprised that this isn't already an option. At present, it seems extremely labour intensive to have to manually click into each payment to see what it was reconciled to. Any support on making this report a reality ASAP would be appreciated.

    Matt Butler supported this idea  · 
  4. 311 votes

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    Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.

    We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.

    As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.

    If there are any changes put in place for this, we'll let you know.

    Matt Butler supported this idea  ·