Settings and activity
3 results found
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23 votes
Bridget Baker
supported this idea
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An error occurred while saving the comment -
5 votesBridget Baker
supported this idea
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An error occurred while saving the comment Bridget Baker
commented
Yes. Can someone please answer this?
I have an employee who just came to me with that and their annual income in Xero and on payslips says $77,496.
However, this is ONLY the base rate and does not include the all purpose allowances that I also have to pay them as part of their award mandated income. The PACT caluclator at Fairworks includes them as part of the base hourly rate but I have to pull it out separately since STP2.
The employee wants to apply for a mortgage but their payslip pegs their annual income at $5,000 less than it actual is.
$5k difference is a **** of a lot when applying for a loan.
Can someone tell me how to change this so my employee can go to the bank with the accurate amount?
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135 votes
Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.
For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.
Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.
An error occurred while saving the comment Bridget Baker
commented
I have since heard back from Xero support who claim that 'There are no plans to revert back to the previous format of Statements due to a very low rate of customers requesting the feature being disabled'.
I am extremely unhappy with this situation because the solutions that were offered are work-arounds that will add a disproportionately amount of double-handling and unnecessary extra work for clients who do not wish to have this feature.
I also don't understand why 'it can't be done' since it's a perfectly valid option with individual invoice reminders by simply not ticking the box to include those links.
An error occurred while saving the comment Bridget Baker
commented
YES!!!! I second that.
I only noticed it just now when I ran off my statements.
The invoices that the client gets through our workflow software are by far superior to what the client gets to see after they have been imported into Xero.
Our invoices contain a detailed description of the work done, breakdown of cost items etc.
When the client clicks the link to Xero, all they see is a job number, the quantity '1' and the entire amount that has been billed to them.
This is NOT something I want the clients to see.
The suggestion from Xero support to break the link by printing every individual statement to PDF and then break the link in a PDF editor is ... Honestly, I can't even get my head around that someone would make a suggestion that this is the only way to handle up to (or even above) a hundred statements a month. Who is going to pay me for this gigantic waste of time?
Bridget Baker
supported this idea
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Would support that. Employee comes to me with new bank details. I make the required changes.
Promptly receive notification email from Xero. Then a forward of the same notification email from the boss and then another forward of that notification email from the accountant.
One is quite enough.