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  1. 10 votes

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    Darryl Hunter shared this idea  · 
  2. 13 votes

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    Darryl Hunter commented  · 

    New Invoicing has introduced a 255 character limit on the invoice reference. I have been forced to have references longer than this so I can search for an invoice by serial number (as there is no practical way to search for an invoice by Description).

    This is a degrade in functionality, as the Classic invoicing did not have this limitation.

    I do not know how I can continue to use Xero once we are forced to the new invoicing, as my invoices are updated *mostly* by the API. When I have to edit an invoice, what is going to happen to my reference which is longer than 255 characters?

    Darryl Hunter supported this idea  · 
  3. 26 votes

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    Hi everyone, thank you to everyone that participated in our teams survey from my last update. We appreciate your insights and these continue to help inform our teams of where they can best focus their efforts, as they continue to develop invoicing.

    We don't have any plans at this stage to increase the Description field character limit from 4,000, however we're interested to continue tracking the interest in community and understand what the optimal amount of characters would be for our customers.

    If there are any changes we will share an update with you all, here.

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    Darryl Hunter commented  · 

    In response to Jett Benson, what other functionality will users lose? The reference field for an invoice has been reduced to 255 characters. This is going to cause me a lot of grief when forced to move to New Invoicing as I have been forced to put id information in the reference field because it's not practical to search and find an invoice by text in the description.

  4. 136 votes

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    Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm. 

    We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks 

    Darryl Hunter supported this idea  ·