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How is this progressing Kelly Munro? Appreciate that there's been an extension on the use of the 'Classic' invoicing, but I can see that this issue will still exist when that is turned off unless the amendment is made (i.e. removing the character limit).

An update would be great thanks.

Can we have an update on this Kelly.

I've just run the invoices for the month (last week), and it took a day longer than usual because I had to manually split Descriptions across numerous line items to get under the imposed 4,000 character limit.

We really need this limit removed in the new invoicing (same as the old invoicing).

This is going to become extremely inconvenient when old invoicing is turned off, as I often duplicate previous invoices. Any new invoices created in old invoicing won't be able to be saved and I will have to get someone in the office to split content onto multiple lines as I can't drag and drop lines from an ipad. Not sure why there needs to be a character limit?

I completely agree with Jett - this is a massive step backwards for our companies' ability to invoice and is extremely frustrating and time consuming.

I've just been through the transition from Workflow Max to Workflow Max 2 (by Bluerock) and that was difficult, but non-action on this issue will be far more problematic for our business, in what seems an easy fix, to a rather large step backwards in functionality in the invoicing within Xero.

Please make this a high priority to resolve.

Also - what happened to the ability to add 5, 10 or 15 rows??? Where has that option gone?

When we import form Workflow Max we very often have entries with more than 4000 characters pulling through onto a line item (timesheet entries). I've just had to split one of these entries in Xero across numerous line items to make it save, and instead of the invoice taking me 2-3 minutes, it took me 20mins!!! This is incredibly inefficient, and I would really like this reversed back to how we've had for the last 8 years I've been using WFM and Xero. Invoicing is a time consuming activity, and my company simply cannot afford the increased inefficeny that this invoicing change has resulted in.

This is urgent please!!!

In response to Jett Benson, what other functionality will users lose? The reference field for an invoice has been reduced to 255 characters. This is going to cause me a lot of grief when forced to move to New Invoicing as I have been forced to put id information in the reference field because it's not practical to search and find an invoice by text in the description.

@Kelly M, in addition to the 4,000 character description limit per line, what other restrictions are you forcing on us when you remove the functional 'classic invoicing'?

Do you have a list of what functionality us users will lose or are we expected to find out for ourselves when things don't work as well as they used to?

This is essential for our business also. This is where we record works carried out, sometimes over multiple weeks or months and therefore can't afford to be limited on characters.

How a 'new' invoicing system can be developed that includes a reduction in features is beyond me.

Often we required 10,000 characters but on occasion have needed up to 30,000.

We also need a much larger character limit due to our invoicing needs. This means larger invoices will need to be split across multiple invoices which is a huge step backwards in functionality. Why was it limited to 4000 characters anyway?

Hi,

We import from an excel monthly spreadsheet some requiring 15,000 characters or more.

This is vital to us!!!