Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. New invoicing - Remove invoice description character limit

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  For small businesses » Business features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Appreciate the feedback on your needs here and giving detail of the ideal # of characters that'd be useful to your business.

    To clarify as it appears there may be some confusion, the 4,000 character limit is per line and based on the characters that can be entered in the 'Description' field of each line within the invoice. This does not apply to the invoice as a whole.

    We want to be open that at this time we still do not have any plans for extending this limit, however we will continue to track and review this idea and share if any plans are made.

    An error occurred while saving the comment
    Jett Benson commented  · 

    @Kelly M, in addition to the 4,000 character description limit per line, what other restrictions are you forcing on us when you remove the functional 'classic invoicing'?

    Do you have a list of what functionality us users will lose or are we expected to find out for ourselves when things don't work as well as they used to?

    Jett Benson supported this idea  · 
    An error occurred while saving the comment
    Jett Benson commented  · 

    This is essential for our business also. This is where we record works carried out, sometimes over multiple weeks or months and therefore can't afford to be limited on characters.

    How a 'new' invoicing system can be developed that includes a reduction in features is beyond me.

    Often we required 10,000 characters but on occasion have needed up to 30,000.