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  1. Batch payments - Ability to include credit notes

    750 votes

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    94 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

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    debbie marsden commented  · 

    Credit notes. 😖 Now, when I am paying a big statement, and it is full of credit notes for invoices from the previous month, the only way to accomodate is mark them as "paid" into the bank account, and include them in the payment that way. All well and good - but they don't show up on a remittance. so, the only remittance I have says we just paid £5901.24, when in reality we only actually paid £5000 because I had 6 credit notes taken off there. I have tried to copy the remittance into word so I can amend, but I can't do it. Any ideas?

    debbie marsden supported this idea  · 

  2. Remittance Advice - Show all credit notes and invoices

    167 votes

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    submitted  ·  75 comments  ·  For small businesses » Business features  ·  Admin →
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    debbie marsden commented  · 

    Credit notes. 😖 Now, when I am paying a big statement, and it is full of credit notes for invoices from the previous month, the only way to accommodate is mark them as "paid" into the bank account, and include them in the payment that way. All well and good - but they don't show up on a remittance. so, the only remittance I have says we just paid £5901.24, when in reality we only actually paid £5000 because I had 6 credit notes taken off there. I have tried to copy the remittance into word so I can amend, but I can't do it. Any ideas? This is an absolute nightmare and needs sorting

    debbie marsden supported this idea  ·