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  1. Contacts - Allow multiple addresses for a single contact record

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    422 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Chariel Kines commented  · 

    I would not be using your program if I wasn't forced to. Multiple shipping addresses per customer should be standard to ANY accounting software. My time is precious and having to constantly change the shipping address on the invoice because I am shipping to the same bill to but 6 different delivery addresses is a nightmare. Copy and paste, copy and paste...every single line six different times only to find out the address I just removed is the very next address I need. And the information on invoice A shouldn't be changing every time someone has to change the shipping address for a different invoice to the same billing address! OMG. So I have to go back and change the information AGAIN just to resend a copy of the A invoice because the customer lost it. And I am not even in accounting! I just close out drop shipments and send the customer a copy of the paid invoice! PLEASE FIX THIS! If a program like Dac Easy could do this 25 YEARS AGO...I don't understand why Xero is having such a problem with it.

    Chariel Kines supported this idea  ·