Settings and activity
4 results found
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49 votes
Thanks for sharing back on this, everyone. We'd like to confirm the way the options works now when sending in new invoicing - This is triggered by previous behaviour.
So, when you send using new invoicing, the selection for 'Attach PDF' is driven by the last invoice you sent. If the last selection was unticked the next invoice you send will automatically be unticked, and vice versa.
What's worth noting is that this is a browser based setting. For example if you change computers or browsers your setting will revert to default where both options are unticked. As you'll see from my recent update on this similar idea this is something we may explore further down the line but we don't have any immediate changed planned for.
We also appreciate your feedback relating to where a customer's taken when clicking Review and pay. Our team have done a lot of research…
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Luke Wheeler
commented
Also annoying when your invoices use an api to send out invoices from the Xero system. no pdf attachment or option to select it!
Luke Wheeler
supported this idea
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225 votes
Hi everyone, thanks for your continued engagement and support for the idea of making tracking categories mandatory in Xero. We really appreciate you sharing your insights on the benefits that adding this feature would bring to your financial reporting and month-end processes.
Right now, you could use find and recode to assign a tracking option to any transaction lines that are currently unassigned.
Regarding the future of this idea, we've carefully reviewed all your feedback and the critical need you've expressed for this feature. While we understand the value and time-saving potential this improvement would bring, we want to be transparent that making tracking categories mandatory across all relevant transactions isn't on our roadmap for development. If our position of this changes in time, we'll share an update for everyone, here.
Luke Wheeler
supported this idea
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32 votesLuke Wheeler
supported this idea
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704 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Luke Wheeler
supported this idea
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PDF attached to all invoices being sent out from Xero - we utilise Salesforce who triggers the email to send from Xero directly - however there is currently no options for PDF to be attached.
We have numerous clients refusing to pay because they wont click the link to download an invoice and in the last few weeks the link now takes them to a screen to enter card details not a copy of the invoice causing more clients not willing to click the link (screenshot of new screen attached). Regional Australia business where all of our customers aren't tech saavy as well. need to make it easier for the customer.