Agreed, we have encountered an issue (known issue for a few years) where an employee is unable to select the current pay period for the timesheet function. As a business owner and payroll officer I have no way of accessing any potential "draft" timesheet that is causing the issue. Only response to this issue is a generic either they have a "draft in their app" or basically nothing can be done. I know as a business they have a lot of moving wheels so to say. But this is a pretty big glitch that is negatively impacting businesses.
Won't be able to start this employee on the Xero Me system until the next pay, not the end of the world but what if this happens again?
Agreed, we have encountered an issue (known issue for a few years) where an employee is unable to select the current pay period for the timesheet function. As a business owner and payroll officer I have no way of accessing any potential "draft" timesheet that is causing the issue. Only response to this issue is a generic either they have a "draft in their app" or basically nothing can be done. I know as a business they have a lot of moving wheels so to say. But this is a pretty big glitch that is negatively impacting businesses.
Won't be able to start this employee on the Xero Me system until the next pay, not the end of the world but what if this happens again?
Very inconvenient