Skip to content

Settings and activity

2 results found

  1. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi team, we appreciate our customers that have been using our Global Pay Run feature, however we cannot extend use of Global Pay Run past 23 July 2025.

    To make sure you have access to your pay run data after the product is removed from Xero on 28 April 2026 we must have enough time to archive and store it.

    We’ve been offering Pay Run to our Global Edition customers since 2011 to provide basic payroll functionality. However, over the years, we’ve focused our efforts on making solutions available which offer enhanced features and a deeper integration with the Xero platform, such as Xero payroll in AU, UK and NZ and other solutions available in the Xero App Store. These solutions allow you to complete your payroll and accounting all in one place. By transitioning to these enhanced solutions such as Xero payroll, you'll benefit from improved accuracy, compliance,…

    Nick Murray supported this idea  · 
  2. 14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi everyone, thanks for your feedback on new invoicing. We’re listening carefully to all feedback to make sure new invoicing has the functionality you need, as we prepare for retirement of the classic version.
    We recognise that some things will be different, so we encourage you to spend some time familiarising yourself with the new version. We also believe all small businesses and advisors around the world can benefit from Xero, which is why we’re deeply committed to accessibility. We’re confident that in time, new invoicing will become easy to use and that you’ll enjoy the benefits of us being able to provide much more value on that platform quicker.

    There's some improvements we have made to enhance workflow. For example when you create a new invoice the cursor will begin in the Contacts field, from here you can tab through all fields of your invoice to enter detail. We’ve…

    An error occurred while saving the comment
    Nick Murray commented  · 

    New Invoicing is yet another example of Xero adding "features" that nobody asked for whilst failing to address critical shortcomings of the product. No doubt they will hail this lates "enhancement" as a justification for their next 10-15% price gouge.

    Paying an invoice is extremely painful. Paying a foreign currency invoice is more painful than dabbing chilli pepper on your eyeballs.

    Firstly trying to find the payment button is challenging. It couldn't possibly have moved further from the old model.

    Then once you open the Add Payment screen, there is no amount specified. So we have to close this and then copy the amount and reattempt. If the invoice is in foreign currency then we need to find an exchange rate, and then calculate the inverse. As with other currency failings, the limited number of decimal places often creates rounding discrepancies. Why you cannot allow inputting of a ledger amount and a FCY amount like you can on bank reconciliations remains a mystery.

    I absolutely detest this new interface. Please do not remove the classic view until you can provide at least equal functionality.

    This is change for change's sake. Xero are completely out of touch with the needs of their users. I consistently rate Xero as zero in satisfaction scores - at least you seem to have got your name right!