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  1. New invoicing - When sending show organisation's trading name at top of invoice

    190 votes

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    71 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we really appreciate your feedback on this and hearing why you'd like to be able to change the organisation's name that's shown when sending invoices from Xero.

    This is on our teams radar, and is something they may look into longer term however we want to be open that it's not in the current roadmap.

    We'll continue to track and keep across the interest from our community, and if there's any news to share we'll update you on this, here.

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    Jen Paul commented  · 

    After a conversation with a Xero support specialist regarding this critical issue I have received this response:

    "We've heard back from the Product Team around this, and there are no immediate plans to implement a fix on this current issue. There are future plans to update invoice branding themes where they might implement some customisations on this, however those are not near future plans and are expected to only happen in large quarterly updates."

    If this issue is as urgent and critical for your business as it is for ours I would recommend looking for another provider as this isn't likely to be resolved any time soon.

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    Jen Paul commented  · 

    We need the organisation name removed from the email template or the option to create our own custom email templates before we are forced to switch from classic invoicing.
    This is a critical issue for many users and needs to be addressed urgently. When will Xero fix this problem?

    Jen Paul supported this idea  · 

  2. Invoice - Ability to link an email template to an invoice branding theme

    42 votes

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    submitted  ·  15 comments  ·  For small businesses » Business features  ·  Admin →
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    Jen Paul supported this idea  · 

  3. Email templates - Remove the organisation name

    7 votes

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    4 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Jen Paul supported this idea  · 
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    Jen Paul commented  · 

    Can this please be fixed before we are forced to switch from classic invoicing? It it critical that we have the organisation name removed from the invoice email. We operate under several different trading names and cannot have the wrong business name going out on our invoicing emails. PLEASE sort this out ASAP!