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  1. 741 votes

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    Hi everyone, some time on since my last update I wanted to give you more of an idea of the work we have going on to help reduce the number of steps and actions in new invoicing. Along with the changes mentioned in my last update, we've since released a change to the view of an invoice to shift details back into their own columns (similar to classic), while a small change we know it's improved visibility for some of our customers.

    We also have other work in development atm that’ll further help here like a new line item grid when editing your invoice - wrapped up in this we’ll be introducing changes you’ve been asking for like the ability to create a new tracking option or account code without having to navigate away from the invoice, we’re increasing the number of items that you can view from the drop…

    Mary O'Riley supported this idea  · 
  2. 423 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

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    Mary O'Riley commented  · 

    We have the same problem as Amy La - With Classic Invoicing, we were able to add notes in the body of the invoice (for attention of the customer). We include the breakdown of labour costs for the customer's attention - this charge is not paid to us but to the contractor; when you send/print the invoice for the customer it looks messy and confusing. We need to be able to delete the 'extra' information, or have a line specifically for 'information/text only' whilst still be able to use a 'line item code' so that we don't have to type in the same block of information on e.v.e.r.y invoice.

    Mary O'Riley supported this idea  · 
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