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  1. 360 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Lorraine Carvalho commented  · 

    I would like a user who currently has access to quotes and invoices to be able to access the products and services module as well. Because she cant access this she has to manually type out the quotes!!
    This lady has an encyclopaedic knowledge of all our products but she cant enter details onto Xero - bonkers.

    Lorraine Carvalho supported this idea  ·