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  1. Reporting - Show average Days to Pay by customer

    178 votes

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    31 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminHannah G (Admin, Xero) responded

    Hi community, thanks for your interest in this idea. Just wanted to pop in here to share, for those who aren't already aware, that you can export the Receivable Invoice Summary report. The report has a 'Last Payment Date' column that you can add to it which is useful for finding customers who habitually pay late so that you can take appropriate action.

    To be transparent, building a feature to show the average days to pay by customer isn't on our roadmap at this time, but we'll be sure to update this idea if that changes in future.

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    Verity Lamb commented  · 

    Why cant you produce a list of time taken to pay, you used to?!

    Yes, but then you moved us from Sage to Xero.......

    Verity Lamb supported this idea  · 

  2. Bills - Flag a Bill as 'in dispute / query'

    1,470 votes

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    428 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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    Verity Lamb commented  · 

    We are coming up to our first year using Xero and OMG, its awful.

    New owners forced us to move from Sage and there are so many basic functions I took for granted in sage that Xero does not have, being able to dispute sales & purchase invoices to name one. Xero seems to like you worker harder, not smarter.

    Verity Lamb supported this idea  ·