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  1. Reporting - Show average Days to Pay by customer

    183 votes

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    32 comments  ·  Reports & tax » Reporting  ·  Admin →
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    submitted  ·  AdminHannah G (Admin, Xero) responded

    Hi community, thanks for your interest in this idea. Just wanted to pop in here to share, for those who aren't already aware, that you can export the Receivable Invoice Summary report. The report has a 'Last Payment Date' column that you can add to it which is useful for finding customers who habitually pay late so that you can take appropriate action.

    To be transparent, building a feature to show the average days to pay by customer isn't on our roadmap at this time, but we'll be sure to update this idea if that changes in future.

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    Verity Lamb commented  · 

    Why cant you produce a list of time taken to pay, you used to?!

    Yes, but then you moved us from Sage to Xero.......

    Verity Lamb supported this idea  · 

  2. Sales Invoices- Flag as 'in dispute / query'

    510 votes

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    145 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

    Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

    1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
    2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
    3. Update the reference to add a notation such as [reference number] - 'In dispute'

    While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

    We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…

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    Verity Lamb commented  · 

    We are coming up to our first year using Xero and OMG, its awful.

    New owners forced us to move from Sage and there are so many basic functions I took for granted in sage that Xero does not have, being able to dispute sales & purchase invoices to name one. Xero seems to like you worker harder, not smarter.

    Verity Lamb supported this idea  ·