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  1. 600 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

    Natalie Faulkner supported this idea  · 
  2. 4 votes

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    Natalie Faulkner supported this idea  · 
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    Natalie Faulkner commented  · 

    Our clients are on monthly direct debit and expect to see one payment on their selected payment date. Currently there are multiple payments being collected on the same day and customers are telling us this isn't ideal. We connected Xero in this way to promote automation but this seems to be at the sacrifice of good customer facing benefits.

    What we would like to see is an option in the customer financial information section to tell the system that the client is on monthly DD and that one single payment is taken on their preferred DD date for all invoices raised and falling due within the relevant period.