Security & support

2 results found

1. Reconciliation - Xero subscription invoice to be added automatically to xero for reconciliation

   This should be automatically added to your account, rather than having to save to Xero manually each month

   636 votes

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   42 comments  ·  Billing  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

   To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

   This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

   When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

2. Xero Product Ideas - Showing a greater Interest in these ideas

   I feel that there is a poor level of dialogue from Xero on these ideas. For the top voted topics - I'd like communication as to what they're doing to implement a solution (and if not then why not).
   For the ideas that are years old but still receive steady votes - what's happening?
   
   If Xero have no plans to take on certain ideas then make it known.

   59 votes

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   22 comments  ·  Security  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Thanks for your open feedback and sharing how we can improve these forums for you! It's crucial to us understanding how we can get better at communicating about product developments.

   We wanted to give you an update on how we’re managing Xero Product Ideas, and our updates - In July last year we made a few changes that included new public statuses for ideas, and providing our customers more guidance on how to create a good idea.

   We also now have our site "The Long and Short of It" which aims to keep users in the know of recent and upcoming changes, with filters to zone into updates that are most useful to you.

   We're in a continuous process of interacting with product teams and updating ideas to provide more transparency of where we do and don't have development planned.

   Our aim is to give a clearer view of what’s happening with each idea and where we’re focusing our efforts. Where possible we'll let you know why an idea may not be in our pipeline, however sometimes this does come down to a matter of prioritsation and just not being able to develop all things at once.

   Internally Product Ideas is getting more attention than ever from our product teams and leadership.

   The feedback we receive from all our community here is extremely valuable to all our teams as we continue to evolve our products and features.

   Thanks for your open feedback and sharing how we can improve these forums for you! It's crucial to us understanding how we can get better at communicating about product developments.

   We wanted to give you an update on how we’re managing Xero Product Ideas, and our updates - In July last year we made a few changes that included new public statuses for ideas, and providing our customers more guidance on how to create a good idea.

   We also now have our site "The Long and Short of It" which aims to keep users in the know of recent and upcoming changes, with filters to zone into updates that are most useful to you.

   We're in a continuous process of interacting with product teams and updating ideas to provide more transparency of where we do and don't have development planned.

   Our aim is to give a clearer… more