Settings and activity
2 results found
-
236 votes
Thanks for everyone’s continued support in this idea. We’d like to update here that accepting a deposit on an invoice is now live to all organisations that use Stripe in AU, NZ, UK, US, CA and SG with remaining regions soon to come.
We know this doesn’t yet cover fuller progress-payment and instalment workflows, and we recognise those are important for many of you. We’ll keep returning here with more news as work in this space evolves.
An error occurred while saving the comment 
Jamie Meyer
supported this idea
·
-
12 votes
Hi team, the organisation name and logo shown on the invoice email is taken from the organisations details page. You can add your organisations logo on this page which will appear on emails sent from your organisation.
An error occurred while saving the comment Jamie Meyer
commented
Hello Kelly,
In my case, I am aware of this and have the Legal/Trading Name in the Organisation Settings completed as per my legal obligations. However, for two reasons not being able to remove the Legal/Trading Name on an Invoice email is a problem;1. As I work internationally, I have more than one Trading Name and Clients do not need to see all of them, only the one relevant to them.
2. The Email Logo matches the Invoice Template that is being utilised which already states the Trading Name applicable.
When the preceding line is then the Legal/Trading Name this demonstrates more names than the logo entails.Jamie Meyer
supported this idea
·
We often need to issue high-value invoices for unexpected but essential scopes of work that cannot be curtailed or delayed. At the same time, we remain mindful of our Clients’ cashflow.
Currently, this creates significant challenges in our accounting platform:
• To accommodate instalment payments, we are forced to issue multiple invoices for work completed within the same period. This complicates both client communication and internal record keeping.
• While Xero allows for part payments, it does not reflect goodwill or clarity when a Client receives an invoice for the full amount and we must manually note that it can be paid in instalments.
• Each instalment requires manual changes to due dates, while the system continues to show the full remaining balance as overdue or outstanding—even when that is not the case.
• This misalignment means that multiple departments (accounts, cashflow management, and operations) must manually track and remember each arrangement to prevent incorrect overdue reports, halted work scopes, or unnecessary credit limit restrictions.
A system upgrade that enables us to create and manage instalment schedules directly within the invoicing workflow would:
• reduce administrative burden,
• improve accuracy and reporting integrity,
• provide clearer communication to Clients, and
• ensure alignment across all departments.