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  1. 360 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Samantha Allan commented  · 

    Hello,

    In relation to user permissions, Xero should consider implementing a more flexible system for user restrictions. Currently, we have a significant number of staff who are responsible for creating sales invoices. However, these users also require access to edit templates. Unfortunately, with Xero's current limited user permission options, the standard permissions not only allow them to edit templates but also provide access to bank accounts, which is not ideal.

    It would be highly advantageous to introduce an option to remove bank account access from the standard role, allowing for more specific user restrictions without compromising essential functions like editing templates.

    Samantha Allan supported this idea  · 
  2. 436 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

    Samantha Allan supported this idea  ·