Settings and activity
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415 votes
Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.
They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.
For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.
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Shanna Turner
supported this idea
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This is a fundamental feature that all other accounting software offers. When emails land in junk folders, it leads to delayed payments, significantly impacting small business owners whose cash flow is crucial for business success. It's baffling that everyone using Xero is sending their invoices from the same email address. This can be very confusing for large companies receiving multiple invoices from small businesses using Xero. For instance, most email providers now save email addresses under the sender's name, and my invoice appeared as another supplier's name in the client's emails. This is not only confusing for recipients but also poses a significant privacy risk when replying. As a result, I can't email invoices from Xero anymore, which means I also can't use the online payment features. It's such a shame, and I will be moving away from this software as soon as possible. Please prioritise this feature, Xero, it's such an obvious need and disappointing that you have not developed such a basic feature.