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  1. 330 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Amoré Muller commented  · 

    Our company has a creditor clerk, that needs to process bills payable. They are not supposed to see the bank accounts which is fine. But they must be able to have access to reports to recon their accounts. At the moment this is not possible and very frustrating. There must be a possibility to 'tick' or 'untick' levels of accessibility to the system? Please urgently look into your permissions settings.