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  1. 315 votes

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    Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.

    We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.

    As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.

    If there are any changes put in place for this, we'll let you know.

    Lee Mathers supported this idea  · 
  2. 580 votes

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    Hi everyone, thanks for continuing to share feedback about paying multiple bills in foreign currencies with us here.

    As mentioned in my last update UK organisations can use our online bill payments solution with Crezco to pay international suppliers.

    UK businesses can now use open banking to pay suppliers in 180+ countries, including in EUR, USD and AUD, either individually or in batches. Payments can be prepared by a team member, authorised and tracked in Xero.

    To share further progress in the US we've launched online bill payments through Melio, which includes ACH and international or cross-border payments.

    We've also launched a bill payments solution for AU with AirWallex that's currently in early access. This doesn't yet support paying in foreign currency however this functionality is high on our radar as we continue to develop this experience.

    We’ll continue to share progress as the further regional capabilities develop. Thanks

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    Lee Mathers commented  · 

    Adding our vote to this feature. It is somewhat amazing that Xero charges a preimum for its service, but then ignores pretty simple and basic functionality for years. The first comment on this feature request dates back over 2 years.

    Possibly part of the frustration with Xero is that there's zero road map or information provided to its user base as to when these features are likely to be considered, built, tested, released etc. So that builds resentment.

    But there's obviously enough new customers signing up that they don't care if they start to lose some because features like this never get built and they treat us like mushrooms with respect to communcation.

    Lee Mathers supported this idea  · 
  3. 499 votes

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    Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.

    Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.

    Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.

    We…

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    Lee Mathers commented  · 

    We issues hundreds (sometimes thousands) of invoices each month and issue hundreds of credits. The ability to bulk allocate credits against a customer's account would dramatically speed up processing.

    Lee Mathers supported this idea  ·